Store 1.x Support Policy

19th February, 2014

It’s hard to believe it has been nearly 6 months since the release of Store 2.0. Since then, we’ve released 8 new versions on the Store 2.x branch, with hundreds of commits, and dozens of bug fixes and new features. Hundreds of new websites running Store 2 have launched in the past few months alone.

Recently, we’ve had a few questions about our support policy for Store 1.x. We’ve stated it before informally, but today we are making an official announcement:

Free email-based support for Store 1.6 will end on September 9, 2014 - 12 months after Store 2.0 was released. We will continue to release critical security fixes for Store 1.6 past that date, if any are brought to our attention. However, we will no longer be actively maintaining or supporting it.

This doesn’t mean Store 1.x is completely dead - just that we are no longer providing free support for it. Should you need help running your mission-critical website with Store 1.6 past this date, we will still be available for consulting. We also highly recommend Stack Exchange for community support.

We look forward to putting all of our focus into Store 2.x, and making it the best ecommerce platform available!